Privacy Policy
This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from santiwear.co (the “Site”).
Information We Collect
When you visit the Site, we automatically collect certain details about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you navigate the Site, we gather information about the specific web pages or products you view, websites or search terms that directed you to the Site, and how you interact with the Site. We refer to this as “Device Information.”
The technologies we use to collect Device Information include:
- Cookies: These are data files placed on your device or computer that often include an anonymous unique identifier. For more details about cookies and how to disable them, visit allaboutcookies.org.
- Log Files: These track actions on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web Beacons, Tags, and Pixels: These are electronic files used to record information about how you browse the Site.
When you make or attempt to make a purchase through the Site, we collect specific information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as “Order Information.”
In this Privacy Policy, “Personal Information” includes both Device Information and Order Information.
How We Use Your Personal Information
We use the Order Information to:
- Process and fulfill any orders placed through the Site (including handling payment details, shipping, and providing invoices and/or order confirmations).
- Communicate with you.
- Screen orders for potential risks or fraud.
- Provide you with information or advertisements related to our products or services, according to your preferences.
We use Device Information to:
- Help identify potential risks and fraud (specifically your IP address).
- Improve and optimize our Site (for example, by generating analytics on how customers browse and interact with the Site and evaluating the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We share your Personal Information with third parties to assist us in using your information as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here. We also use Google Analytics to understand how our customers use the Site—you can read more about how Google uses your Personal Information here. To opt-out of Google Analytics, click here.
Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to legal requests for information, or protect our rights.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we receive a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and to request its correction, update, or deletion. To exercise this right, please contact us using the contact information provided below.
Furthermore, if you are a European resident, we process your information to fulfill contracts we might have with you (e.g., if you make an order through the Site) or to pursue our legitimate business interests as outlined above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete it.
Changes
We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you wish to file a complaint, please contact us by email at info@santiwear.co